Black Watch support
Get back to your workspace
Sign-in and email links
Use the newest email link in the browser where you requested it. Check spam if it has not arrived.
Lost your authenticator
A password reset keeps MFA enabled. Use your existing authenticator or its backup. If neither is available, contact support for an identity review. Do not share passwords, one-time codes, or recovery links.
Missing workspace or team access
Ask your organization administrator to review your membership. Team invitation acceptance is not available yet; creating another organization will not join an existing team.
An action failed or timed out
Refresh the relevant list and check the saved record before repeating a save, send, or signature request. A timeout does not prove the action failed. Email or text marked accepted has reached the provider; confirmed delivery requires a delivery report or recipient confirmation.
Contact Black Watch
Include your organization name, the page, the time of the problem, and any support reference shown. Leave out private documents and credentials.